When Yelp businesses attack back:
Bookstore owner tracks down unlisted address of review writer ”calling the reviewer a ‘pussy boy’ and a ‘coward’” and gets into physical altercation after a dozen or so hateful remarks to his original post which says little more than that the store is a “total mess.”
This happens to me on a nearly weekly basis, not the physical altercations, but nasty messages. Thank goodness Yelp has rules that protect true criticisms. If my reviews were actually inappropriate they’d be taken down by Yelp staff.
Thank goodness someone is discussing this subject. I thought I was the only own.
PS the bookstore owner says she was only trying to apologize and won’t discuss how she found his unlisted address to track him down and attack the man.
